Fees

Dr. Roberta Heaven is dedicated to working to provide the best possible care to children, families, their schools and community teams. She is honest, hard-working and very experienced. This work goes beyond the face to face visits and includes document reviews, school visits, assessment scoring and interpretation as well as phone calls, research and report preparation.

Within British Columbia, the fees for psychological services are not covered by the province’s Medical Services Plan. However, many extended health programs cover a portion of services provided by a Registered Psychologist who is also registered with the Canadian Register of Health Service Psychologists. Please check with your extended health carrier to determine the details of any coverage your family has. While clients may self-refer, some extended health programs may require a doctor referral in order to access benefits.

Fees for psychological services may be deducted as a medical expense on personal income tax returns.

Dr. Heaven charges fees that are fair and competitive, at rates at or below the recommended fee schedule of the British Columbia Psychological Association. These recommended rates may change over time.

The 2021 recommended schedule from the BCPA: (Rates may be subject to change based on BCPA guidelines)

¹Dr. Heaven does not provide court/custody assessments.

²Assessments vary considerably in length, depending on the referral question, complexity of the case and information needed by the referral source. The rate includes time taken to gather information, score and interpret assessment findings as well as providing feedback and preparing a report. Dr. Heaven discusses each assessment and agrees upon fees prior to commencing the assessment.

Hourly rates for consultation, therapy and treatment services are set at $225.00 per clinic hour. Please note that no written report is included in the fee for therapy and consultation services and if a report is requested this will be discussed with families and a fee will be determined depending on the extent and purpose of the report. Please note that the College of Psychologists of BC sets minimum standards for what is to be included in a psychological report.

Method of Payment

Payments are due at time of service provision unless installments are otherwise pre-arranged. Usually payment is made at the beginning of the session at the front desk. Payments may be made by cash, cheque, Visa, Mastercard or Interac debit methods. E-transfer is also accepted. A receipt will be provided for each payment which can be used for income tax purposes or for submission to your extended health program for re-imbursement. There are some options for third party billing including those covered by Medivie Blue Cross, for example.

Cancellation Policy

A fee of $225.00 may be charged for no show or for appointment cancellations less than 24 hours’ notice.

Overdue Accounts

A 3% per month late fee is applied to accounts not paid within 30 days from the service date. Accounts that are more than 90 days overdue will be referred to a professional collection agency.